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A: a maintenance contract will cover your machine from top to bottom, and in case something should happen you have all the coverage needed. A sometimes clients feel that they don't need a service contract because they can purchase the parts and the supplies on their own however copier companies do have special rates & special pricing for those consumables. The maintenance contract is prorated against the volume monthly, but all of your parts consumables such as your toner, feed rollers tension belt & the firmware updates that are necessary when the manufacturer makes them available that's even covered, so there is an upside to having your maintenance contract.